At Heather Thomson Soft Furnishings, our workshops require significant pre-planning, including ordering materials, preparing equipment, and dedicating time to setup, all of which incur costs before the class begins. As a small business, we're unable to absorb these expenses when cancellations occur, which is why we have the following policy in place:

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Booking & Payment

• Full payment is required at the time of booking to secure your place in the workshop.

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Cancellations by the Student

 

• We do not offer full refunds for cancellations.

• If you need to cancel, please notify us at least 48 hours before the scheduled workshop.

• If we are able to fill your spot, we will offer a 50% refund of your original booking.

• Cancellations made less than 48 hours before the workshop are not eligible for any refund.

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Cancellations by Heather Thomson Soft Furnishings

 

• In the rare event that we need to cancel a workshop (e.g. due to illness or extreme weather), we will reschedule the class as soon as possible. 

• If you are unable to attend the rescheduled date, we will work with you to find a suitable alternative.

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Not Sure if a Workshop is Right for You?

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If you’re uncertain whether a workshop is a good fit, we encourage you to reach out before booking. Contact Heather via email at HTSoftFurnishings@outlook.com and we’ll be happy to help.